UK logistics specialist Kammac is taking the pain out of e-fulfilment with a new pop-up service, helping start-up businesses to outsource their operation within days. Backed by dedicated centres and experienced personnel, the solution gives companies the flexibility to scale up rapidly without committing to long-term overheads or compromising on customer experience.

The success of any new online venture depends on fulfilling customer orders in a way that is quick, responsive and reliable – but as business grows, so does the infrastructure challenges. For rapidly growing start-up ventures, the quality of service provided can be at risk when it comes to outsourcing logistics and fulfilment.

“We know that a brand’s reputation depends on its customer service, and this can be damaged if the right processes aren’t in place. By dedicating pop-up spaces to start-ups, online retailers and entrepreneurs can benefit from Kammac’s in-house experience and trained staff, to reduce risk, maintain quality and get a professional ecommerce operation up and running fast,” explained Alec Hunt, Kammac’s Head of Ecommerce and Value Added Operations.

Kammac has already established two e-fulfilment centres at its sites in Knowsley, near Liverpool, and Burton-upon-Trent. Each space is pre-set to suit the range of e-fulfilment requirements, meaning that the service can be up and running within days.

The company is aiming to expand to a further six sites, allowing Kammac to fulfil up to 100,000 orders per day for customers. These sites will be based around the UK, giving customers more flexibility in their fulfilment options and enabling strategic locations close to their centre of operations.

Crucially, Kammac has designed the centres using a modular approach offering scalability and rapid layout changes as required. With the capability in each centre to process more than 10,000 units per day, this means Kammac can scale operations in line with its customers’ growth.

With no minimum order quantity (MOQ) or contract term, start-ups have the flexibility they need, with the pop-up centres operating on a ‘pay as you go’ model, an attractive option for young businesses.

In addition to the scalability and flexibility of the space, Kammac’s experienced team will provide total support for the online brand owner – even helping with forecasts and stock planning – allowing them to focus on building their business.

“The agility and support of the pop-up ecommerce solution is key to our offering. A customer might need only a fraction of the space to start with and grow from there. Equally, there might come a time when order volumes decline and they need to scale down,” explained Hunt.

“Similarly, most smaller businesses do not have detailed logistics knowledge or dedicated personnel. We provide this for them, and our experienced team will help guide them through the process, to ensure everything is both commercially efficient and effective in terms of giving their customers the best ecommerce experience. Whatever the circumstances, we will be there to solve and fulfil their ecommerce needs, ensuring their brand is safe in our hands. As well as continuing to expand this service, we’re also recruiting more experts to join our growing ecommerce team,” Hunt concludes.