ERP, OMS, WMS, and CRM Integration

The ERP, OMS, and WMS Integration and Support Fee is applied to cover the costs associated with integrating and supporting custom connections between our TMS and third-party systems such as ERP (Enterprise Resource Planning), OMS (Order Management System), WMS (Warehouse Management System), CRM (Customer Relationship Management), and E-Commerce platforms like Amazon, eBay, Logiwa, and E-Automate.

This fee includes:

• Custom System Integration: Developing and maintaining seamless integrations between our TMS and external systems to ensure smooth data flow and operational efficiency across your entire supply chain.

• Support for Third-Party Platforms: Offering dedicated support for any issues related to these custom connections, including troubleshooting, system updates, and platform-specific configurations.

• Ongoing Maintenance & Upgrades: Ensuring that integrations remain up-to-date with the latest features, security patches, and changes from third-party providers to ensure continued compatibility.

• Custom Workflows & Automations: Configuring custom workflows and automations to enhance the efficiency of your business operations, from order management to inventory control and customer relationship management.

• Platform-Specific Adjustments: Adapting the integration to meet the specific requirements and business rules of each platform, ensuring that data flows correctly and that all systems are synchronized.

This fee ensures that we can offer reliable, high-quality integrations tailored to your business needs, giving you a unified, seamless experience across all your essential platforms.